At 3023, we want every Filipino player to enjoy sports events, casino-style entertainment, and voucher offers in a way that stays fun and within their own boundaries. This page outlines the tools, principles, and resources we provide to help you keep gaming a positive experience.
Your Wellbeing Comes First
Entertainment should always feel good. If it stops feeling that way, 3023 has tools to help you pause, limit, or step back.
Account Controls Available
Set deposit limits, take a cooling-off break, or request a self-exclusion period directly through your 3023 account settings.
Support Is Always Reachable
Our team is available around the clock. Reach us at [email protected] for any responsible gaming concern.
Every 3023 member has access to practical controls designed to keep gaming enjoyable and within personal limits.
Decide in advance how much you want to deposit over a daily, weekly, or monthly period. Once you set a limit on your 3023 account, the platform will not allow deposits beyond that threshold during the chosen window. This gives you direct control over your spending before any session begins. Limits can be lowered at any time and take effect immediately; increases require a short cooling period to prevent impulsive changes. Using deposit limits is one of the most straightforward ways to keep your entertainment budget firmly in your own hands.
If you feel you need a short step back from the platform, a cooling-off break lets you suspend your 3023 account for a defined period — from 24 hours up to several weeks. During a cooling-off break, you cannot log in, place bets, or access casino-style games, which removes the temptation to continue playing impulsively. The break ends automatically when the period you selected expires; you do not need to contact support to reactivate. This tool is ideal for moments when you recognise that gaming is starting to feel less enjoyable or more compulsive than usual. Taking a planned break early is far better than continuing when entertainment has stopped feeling fun.
For members who feel they need a longer or more permanent break, self-exclusion is available through the 3023 account settings or by contacting our support team directly. Self-exclusion closes your access to the platform for a minimum period and can be extended indefinitely if needed. During a self-exclusion, 3023 will also suppress any marketing communications to your registered contact details. Re-opening a self-excluded account requires a formal request and a mandatory reflection period to ensure the decision is considered carefully. We take self-exclusion requests seriously and process them promptly — your wellbeing is always the priority over platform activity.
Your 3023 account dashboard shows a clear record of your deposit history, withdrawal history, and overall gaming activity. Reviewing this information regularly helps you stay aware of how much time and money you are spending on the platform. Seeing your own patterns in plain numbers is often one of the most effective ways to notice if habits are shifting in a direction you did not intend. We encourage all Filipino members to check their activity summary at least once a week as a simple self-check. If anything in your history concerns you, the responsible gaming tools described on this page are available immediately.
Our support team is available around the clock to help with any responsible gaming concern, whether that is setting up a limit, processing a self-exclusion, or simply talking through your options. You can reach us at [email protected] with a clear description of what you need and we will respond promptly. Support agents are trained to handle responsible gaming requests with care and confidentiality — there is no judgement, only practical assistance. If you are unsure which tool is right for your situation, our team can walk you through the options available on your account. Reaching out early is always the right call.
Problem gaming can affect anyone regardless of how long they have been playing or how much they typically spend. Common signs include spending more than you planned, chasing losses, feeling anxious or irritable when not playing, and letting gaming interfere with daily responsibilities or relationships. If you recognise any of these patterns in yourself or someone you know, the tools on this page are a good starting point. Reaching out for external support from a qualified counsellor or helpline is also a positive and courageous step. 3023 is committed to being a platform where Filipino members can always find a clear path toward help when they need it.
Responsible gaming is not just a checkbox at 3023 — it is a core part of how the platform is built and managed for Filipino players. We believe that entertainment should be a positive, voluntary, and affordable activity, and we design our features with that belief in mind. Every new member is informed about the available responsible gaming tools at registration, and those tools remain accessible from the account dashboard at all times.
3023 also applies age verification to prevent underage access to the platform. Only registered members who have confirmed they are of legal gaming age in the Philippines are permitted to deposit, bet, or access casino-style games. If we identify any account that may be operated by a minor, we will suspend it immediately and investigate thoroughly.
We review our responsible gaming policies regularly to ensure they remain effective and aligned with best practice in the Philippines. If you have suggestions for how we can improve our approach, we welcome feedback through the support team at [email protected].
Every 3023 account requires identity verification to confirm the member is of legal gaming age. Underage access is not permitted under any circumstances on the platform.
Members who activate self-exclusion or request it directly will be removed from all 3023 promotional communications for the duration of their exclusion period.
The platform displays session duration information to help members stay aware of how long they have been active during any given visit to 3023.
3023 reviews its responsible gaming policies on a regular basis to incorporate updated guidance and to ensure Filipino members receive meaningful, practical protections.
Our support team is here to help Filipino players navigate responsible gaming tools, adjust account limits, or find the right resources. Visit the FAQ for quick answers, or register to start exploring the platform at your own pace.